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Complete Care for Your Servers
About
Complete Care for Your Servers
We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed.
Administrative Tasks
Administrative tasks are take care of immediately, however some more complex tasks may require project scheduling and charges. Examples of included tasks:
- Single user account and group creation
- Mailbox and distribution list creation
- Password resets and unlocking of domain accounts
- File/folder permission changes
- Microsoft Outlook profile set-ups
- Mobile device email setup and configurations, and email, contact and calendar synchronization troubleshooting
- File and Folder Restores - Microsoft Shadow Copy and VERITAS/Symantec Backup Exec 8.0 and above only
Maintaining a 24/7 watch over the IT environment (network servers, desktops, mobile devices, etc.)
Secure access to your servers or desktops from anywhere
Monitoring of servers and ensuring security patches and anti-virus protocols are up to date
Installing patches and service packs
Anti-virus and Anti-Malware software included
Identification and analysis of server “events” for potential problems
Remediation of processes or services that fail
How
The Value of Our Services
The Right Expert When you Need IT
We bring together the right expert to solve your IT challenges. Pay for what you need when you need it.
Faster Problem Resolution
With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.
Better Financial Planning
With managed IT services, you know how much you’re going to spend each month. No more gambling with your budget and productivity.
Our Team Is Your Team 24/7
When an issue arises, we’re already on the job — taking care of routine maintenance and ensuring your IT systems are operating properly.
Your Systems Stay Optimized
Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.
The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase?
Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth, rather than a drag on profitability? Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect.
We're Here To Help!
Office
13500 Pearl Rd, Suite 139-388
Strongsville, OH 44149
Hours
M-F: 8am - 8pm
S-S: Closed
Call Us
(440) 941-7367